Last updated: 10/05/2025
Helpuddy values your privacy and protects your personal data in accordance with the GDPR (EU 2016/679).
1. Data We Collect
Account details (name, email, phone number).
Service and subscription information.
Communication between users.
Technical data (cookies, analytics).
2. Use of Data
We use your data to:
Create and manage your account.
Connect Customers and Providers.
Process subscriptions and payments.
Improve platform performance and security.
We do not sell your personal data to third parties.
3. Data Storage and Security
Your data is stored on secure EU-based servers.
We apply encryption and security measures to protect against unauthorized access.
4. Your Rights
You have the right to:
Access, update, or delete your data.
Withdraw consent or request data portability.
File a complaint with the CNPD Luxembourg if your data rights are violated.
Requests can be made at [email protected]
.
5. Cookies
Helpuddy uses cookies for functionality and analytics. You can disable them in your browser, but some features may not work properly.
6. Updates
We may update this Privacy Policy from time to time. Continued use of Helpuddy means you accept the latest version.